Welcome to Total Home Care Cleaning. By using our services and browsing our website, you agree to the following Terms and Conditions. Please read carefully. If you disagree with any term, we recommend not using our services.

1. Services Offered

Total Home Care Cleaning provides residential and commercial cleaning services. All services are described on our website, and we strive to keep information accurate and up to date. However, we may make changes at any time, including adding or removing services.

2. Scheduling and Cancellation

• Scheduling: You can schedule our services through the website, phone, or email. We will confirm the appointment and provide a cost estimate based on the information provided.
• Cancellation and Rescheduling: Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations may incur a fee.

3. Payment

• Payment Methods: We accept various payment methods, such as credit and debit cards, bank transfers, and other options listed on our website.
• Payment Policy: Payment must be made as agreed upon at the time of scheduling. In cases of non-payment, we reserve the right to suspend services until the issue is resolved.

4. Liability and Limitation of Warranties

• Service Guarantee: We strive to provide high-quality services and meet our customers’ expectations. If you are not satisfied with the service provided, please contact us immediately so we can resolve the issue.
• Limitation of Liability: We are not responsible for any indirect, incidental, or consequential damage arising from the use of our services or the website. Our maximum liability is limited to the amount paid for the specific service in question.

5. Security and Site Access

To perform our services, we request that the site be accessible at the agreed-upon time. We ensure that all of our employees are trained and follow safety protocols. If the site is not accessible, we reserve the right to charge a visit fee.

6. Privacy Policy

Protecting your personal data is important to us. For more information on how we collect, use, and protect your information, please refer to our Privacy Policy.

7. Modifications to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. We recommend that you periodically review this page to stay informed about any changes. Continued use of our services after changes to the terms will be considered acceptance of the modifications.

8. Governing Law

These Terms and Conditions are governed by the laws of the state where the company is registered, and any dispute will be resolved in the competent courts of that state.