Why is my Verizon Wireless service not working?
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
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In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 62,801 ratings
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Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Verizon Wireless. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (55%)
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Internet (25%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (4%)
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TV (2%)
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Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Oakland, Wichita, Cleveland, Baton Rouge, Los Angeles, Atlanta, Las Vegas, Elko, Dallas, Jefferson City, Chicago, West Wendover, Overland Park, Spring Creek and Washington, D.C..
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| City | Problem Type | Report Time |
|---|---|---|
 Fresno | Total Blackout | |
| Oakland | Phone | |
| Wichita | Internet | |
| Cleveland | Phone | |
| Baton Rouge | ||
| Los Angeles | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- ConfuzzledTweets (@MarianeTweets63) reported
@TMobile Is by far, worse in customer service than Walmart. We left @Verizon after 22 years thinking we would be treated better only to find , WE ARE NOT. DO NOT SWITCH TO TMOBILE, YOU WILL REGET IT #TMobileSucks
- James (@TheRealOpsGuy) reported
@CourtneyCzk @Verizon Nah, pls play it out in public…been a Verizon customer for 20+ years I wanna hear this
- Brian Quiroz (@BrianQuiroz10) reported
@LionPride_83 I’ve only been a T Mobile user about a good two years. For the past year I’ve really been experiencing bad connections. I want to switch to ATT or Verizon
- Blaine Fleming (@SelfishMan) reported
Activating an eSIM with @Mintmobile takes 30 seconds in app. An eSIM with @Verizon takes 7+ hours on the phone. 3 to activate the eSIM and 4+ (ongoing) to fix all the things screwed up in the process. @VZWSupport should be embarrassed by this. They aren’t, but they should be.
- Mark (@MarkdFL) reported
I would pay to never see these Kate McKinnon Verizon commercials ever again
- Alex. (@ChiaEstevez) reported
Kate. McKinnon. Commercials. ARE TERRIBLE. @Verizon @NFL @thewholeeffinuniverse
- 🦃 MainiaC 🦃 (@TheSuperMainiaC) reported
Went by the verizon store cause my dad wants a phone cause his company one is gimped, and the dude there said I had used 977 gigs of data, lmao, ofc I never have my phone on wifi either but I think I should just do that when I'm home anyway...
- Ben Walnick (@LetItFlyBen) reported
Kate McKinnon. Amazing SNL cast member. Carried the show for a few years. Terrible Verizon commercial personality.
- Michele (@Michele83083131) reported
@TMobile you are the worst company. I switched to you from Verizon for a better deal and service. Your service was terrible and your calls are always dropped. I have called your company three times now and have been told I would receive a refund for your companies mistake and my
- Jojoportnoy (@DogsNDemocrats) reported
What's with Customer SERVICE?Had Verizon home svc 30+ yrs & they wouldn't honor temp price hold agent promised during svc upgrade in bldg, then sent my hiked-up bill to collection. I cancelled em!And Cheesecake Factory refused extra stick of bread for 6-entree takeout order!
- cameron.dunn2 (@cameron_dunn2) reported
@VerizonSupport When I sign in to my fios account says temporarily unavailable
- james balboni (@Jamesbalboni) reported
@verizon ur service is awful!!!
- Roy Clayton (@WhereWeLanding) reported
@Chyanne1107 Wealth transfer on nuclear steroids. It would be nice if people stopped buying/using some billionaires products for a year or 2. Facebook, Microsoft, google, 10 major banks,amazon,Tesla, Walmart, Verizon, cancel health insurance etc. I’m curious.
- Krishna Doniparthi, M.D. (@DrNKD) reported
@VZWSupport 5G speed is non-existent in my area 30004. Is this a known problem?
- t (@Tinyathome) reported
@VerizonSupport Your service ******* sucks, stop shutting it off while I'm working and stranding me. Thanks ******** !
- Something Else (@indi_srs) reported
@ARonHubbardBM My son is twenty so I was gonna take him off my plan went to Verizon to see how I could do it and they were like call the main number. Like what do y’all do in here. The one closest to me doesn’t even have the Fios boxes so they should handle all phone issues
- james balboni (@Jamesbalboni) reported
@VZWSupport Why do i pay for service that does not work!!!!!
- Tony Rosè (@eaglewrath215) reported
@VerizonSupport is your site down? Can’t view my services or manage my equipment…
- t (@Tinyathome) reported
@VerizonSupport is the worst internet service provider in the planet. Do not buy from this scam of a company.
- james balboni (@Jamesbalboni) reported
@VZWSupport I do not understand???? I can not access my hotspot!! Once again Verizon lets me down!!
- Canton Community TV (@CantonCommunity) reported
Coming up next on CCTV's HD channel (Verizon 2143)11/14/2021 3:15:11 PM: PSA-How Young People Can Help Stop COVID 19 by Social Distancing
- I_Outwork_You (@Coach_Reliable) reported
@CBSSports whoever is dressing the y’all Verizon halftime and pregame football people is doing a horrendous job. They look bad everyday. Shannon Sharpe left there and has looked great since. The suits and ties are terrible. Just stop.
- Solis (@solismario29) reported
@VerizonSupport why is the internet so slow today?
- CXTGO💘 (@yungcxtgo) reported
Verizon ****** *** idk wtf people talkin about
- Jake (5-3) (@recoonone) reported
I’m sorry Verizon for ever **** talking you-Love a customer currently in Mexico
- Smitty..... (@_smith_vapors_) reported
How Verizon don’t have the call back service yet smh hate being on hold
- #76/20 Biggest Fan (@jim_tripp) reported
The Verizon lady can go away now please and never return
- DC (@soldier3200) reported
@VZWSupport I will call I tot he CS. Had already talked with a person at a Verizon store with not help. The main problem is anywhere there is 5G, I have issues.
- james balboni (@Jamesbalboni) reported
@VZWSupport Never use my hotspot!
- Мотхер оф Катарина (@foxesandhockey) reported
@ArquetteSisters @Verizon especially that part where she squats like she has **** in her pants at the end of the commercial. I don't know who thought that was appealing and greenlit that.
